General conditions
CHECK-IN AND CHECK-OUT TIMES
Check-in: From 3:00 PM, unless otherwise specified.
Check-out: Before 12:00 PM.
OCCUPANCY CONDITIONS
Maximum capacity: Unless otherwise specified, the maximum capacity of each bedroom is two people.
Additional occupancy: If a group arrives with more guests than indicated at the time of booking, an additional charge will apply for each extra guest, payable prior to entry into the villa. Under no circumstances may the maximum occupancy of the property, as defined in the rental agreement, be exceeded.
Children: Children under 2 years old sleeping in a crib are not counted in the maximum capacity, but their presence must be communicated to the agency at the time of booking.
Respect for the property: The Tenant and their guests agree to behave respectfully, maintain the property in good condition, and avoid any disturbance to the neighborhood. Subletting the property is strictly prohibited.
Access for maintenance: The Tenant must allow access to the property at any time to the maintenance personnel or villa Manager.
RATES AND PAYMENT TERMS
Rates: Displayed per week in euros or US dollars, excluding the tourist tax (5%) and any service and/or transaction fees. (VAT not applicable in St. Barthélemy). Rates are subject to change without prior notice.
Minimum stay: Minimum stay of 3, 5, or 7 nights depending on the property, with specific conditions during holiday periods.
Security deposit: Bank card details are collected to cover any potential damages, with a pre-authorization for any amount deemed necessary in case of reported damage.
BOOKING AND CANCELLATION POLICY
Payment: 30% deposit upon booking; balance due 60 days before arrival. Booking is confirmed upon receipt of the deposit and signed rental agreement.
Cancellations: Full refund of the deposit for cancellations made 90+ days before arrival; 30% retained for cancellations between 60-90 days; total amount retained for cancellations made less than 60 days before arrival. No-shows will be charged in full.
No Show: No refund will be granted, and the agency reserves the right to re-rent the villa.
SPECIAL CONDITIONS
Holiday Season: 50% deposit upon booking; balance due 90 days before arrival.
Villas outside St Barth: Specific booking conditions apply.
LIABILITY FOR PERSONAL BELONGINGS
The Tenant is responsible for their belongings; neither the Agency nor the Owner shall be held liable in case of loss, damage, or theft of personal items.
INSURANCE AND CLAIMS
Travel insurance is strongly recommended to cover any risks related to the trip (flight cancellations, delays, loss of luggage, etc.).
Any claims must be reported during the stay.